Important Service Terms Before Requesting the Free Audit

The Free Safety and Health Legal Compliance Audit is offered as a preliminary review to help organisations identify possible occupational safety and health compliance gaps. By requesting this free service, the client acknowledges and agrees to the following terms and conditions.

1. Free Service with Limited Audit Duration

This audit is provided free of charge as an introductory service. As the service is complimentary, our personnel will not spend more than two hours at the client’s site, unless otherwise agreed in writing.

We reserve the right to cease, shorten, or conclude the audit at any time based on our personnel’s availability, site condition, safety concerns, operational limitations, or any other reasonable consideration. The audit may be concluded based on the observations, documents, interviews, and findings available at the time of review.

2. Audit Conducted on Sampling Basis Only

The audit is conducted on a sampling basis only. It may include selected document reviews, limited site observations, brief discussions, and general compliance checks.

Therefore, the findings may not represent the full and complete legal compliance status of the client’s organisation, site, department, process, or operation.

Any indication of compliance, partial compliance, or non-compliance should be treated as a preliminary observation only. The client remains fully responsible for conducting a complete legal compliance review where necessary.

3. Internal Use of Audit Report Only

Any audit summary, report, checklist, comment, or written observation issued under this free service is strictly for the client’s internal reference and improvement planning only.

The audit report shall not be treated as a legal opinion, expert witness report, statutory inspection report, certification report, or official confirmation of compliance with any legal requirement.

The report is not intended to be used in court, arbitration, litigation, prosecution, claim proceedings, contractual disputes, enforcement proceedings, or any other legal action.

We shall not participate in, support, represent, provide testimony, provide expert opinion, or become involved in any court case or legal proceeding related to the report, audit findings, or any matter arising from the free audit. Any request for such involvement will not be entertained.

4. Recommendations Are Suggestive Only

Any suggestion, recommendation, comment, or advice provided during or after the audit is given on a suggestive basis only. Such recommendations are generally based on available information, practical safety and health management experience, and common industrial best practices.

We do not represent, act for, or speak on behalf of any government department, enforcement agency, statutory authority, certification body, or regulatory body.

The client should always refer directly to the latest laws, regulations, official guidelines, circulars, notices, and announcements issued by the relevant authorities.

We will use reasonable effort to ensure that the information in our possession is accurate and up to date at the time of the audit. However, we do not guarantee that all information, interpretation, or recommendations will remain current after the audit date due to changes in legal requirements, regulatory interpretation, industry practices, or authority announcements.

5. Client Remains Responsible for Legal Compliance

The client remains fully responsible for ensuring compliance with all applicable occupational safety and health laws, regulations, guidelines, licence conditions, contractual requirements, and industry-specific obligations.

Participation in this free audit does not transfer any legal duty, statutory responsibility, management responsibility, or workplace safety obligation from the client to us.

6. No Guarantee of Full Compliance or Authority Acceptance

Completion of the free audit does not guarantee that the client’s workplace is fully compliant with all applicable legal requirements.

It also does not guarantee acceptance, approval, exemption, or favourable treatment by any authority, client, auditor, certification body, insurer, or third party.

The audit should be treated as a preliminary gap identification exercise only. It is not a replacement for a full legal compliance audit, statutory inspection, formal risk assessment, professional consultancy engagement, or certification audit.

7. Site Access, Safety, and Client Cooperation

The client shall provide reasonable cooperation during the audit, including safe site access, relevant personnel for discussion, and selected documents where available.

Our personnel may refuse to access any area that is unsafe, restricted, unsuitable, or not reasonably necessary for the free audit.

The client is responsible for ensuring that the site condition is safe for the visit. We reserve the right to stop, suspend, or decline the audit if our personnel are exposed to unacceptable safety, health, security, or operational risks.

8. Confidentiality of Information

We will treat information obtained during the audit with reasonable confidentiality.

However, the client should avoid sharing highly sensitive, privileged, confidential, personal, or legally restricted information unless it is necessary for the audit.

Any information shared by the client may be used internally by us for the purpose of preparing observations, recommending suitable services, improving our service delivery, and planning future engagement with the client.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, special, or economic loss arising from the free audit, reliance on the audit findings, use of the report, non-implementation of recommendations, enforcement action, workplace incident, business interruption, legal claim, or third-party decision.

The client agrees that any action taken based on the audit findings or recommendations shall be made at the client’s own discretion and responsibility.

10. Follow-Up Services Are Optional

The free audit may identify areas where further professional support, documentation, assessment, training, inspection, monitoring, or consultancy service is recommended.

Any follow-up service is optional and will be subject to separate discussion, quotation, scope confirmation, and written agreement.

The free audit does not create any obligation for the client to purchase additional services. It also does not create any obligation for us to provide further services unless separately agreed.

11. Right to Accept, Decline, or Reschedule Requests

We reserve the right to accept, postpone, reschedule, limit, or decline any request for the free audit based on location, industry type, site condition, availability, scope suitability, conflict of interest, safety concerns, or any other reasonable business consideration.

12. No Emergency or Incident Response Obligation

The free audit is not an emergency response service, accident investigation service, enforcement response service, or crisis management service.

If the client has an active workplace incident, dangerous occurrence, enforcement notice, legal dispute, prosecution, or urgent safety issue, the client should immediately refer to the relevant authority, competent person, legal adviser, or appointed professional consultant.

13. No Creation of Consultant-Client Relationship for Paid Advisory Work

The free audit is an introductory and preliminary service only.

It does not create a formal consultant-client engagement for paid advisory work unless a separate written proposal, quotation, appointment, or agreement is accepted by both parties.

14. Accuracy of Information Provided by the Client

The audit findings are based on the information, documents, site access, and explanations made available by the client during the audit.

We shall not be responsible for incomplete, inaccurate, outdated, hidden, or misleading information provided by the client or its representatives.

15. Acceptance of Terms

By requesting, arranging, or participating in the Free Safety and Health Legal Compliance Audit, the client is deemed to have read, understood, and accepted these terms and conditions.